Information Customer Support Year End Holiday Notice

2020/12/09

Thank you for your continued support of Good Smile Company products!
We would like to inform our customers that Good Smile Company customer support will be unavailable during the following period.


Year End Holiday Dates
26th December 2020 (Sat) - 4th January 2021 (Mon) (Japan Time)

Good Smile Company Customer Support via email will not be available after the morning of the 25th December.

We apologize for any inconvenience this may cause.

Good Smile Company Customer Support
Web Form: http://support.goodsmile.info/en/inquiry/
Email: support@goodsmile.jp

The GOODSMILE ONLINE SHOP email support line will also be closing on the morning of the 28th December.

GOODSMILE ONLINE SHOP Support
Web Form: https://goodsmileshop.com/en/contact/
E-mail: shop@goodsmile.jp


Any inquiries received by the Good Smile Company Support Team or the GOODSMILE ONLINE SHOP during the holiday period above will be answered in order of receipt from Tuesday the 5th January 2021. Once again we apologize for any inconvenience this may cause you.

We wish all of our fans a Merry Christmas and a Happy New Year!