Information Notice and Apology to Purchasers of Nendoroid DIO

2019/10/01

Thank you for your continued support of Good Smile Company products.
A defect has recently been found in the following product released on the 17th of September 2019.

Applicable Product
Medicos Entertainment
JoJo's Bizarre Adventure: Stardust Crusaders
Nendoroid DIO
(JAN:4580416908047)

Defect Details
Standard Face Plate, Interchangeable Face Plates (x2) and GOODSMILE ONLINE SHOP/Medicos Entertainment Online Store Exclusive Face Plate are missing mole marks on the left ear.

Support Procedure
If you have found this defect in your product, please contact our customer support department.
Corrected parts will be shipped to customers that have contacted us starting from early November.

Support Period
1st October 2019 - 30th September 2021

Customer Support
Web Form: https://partner.goodsmile.info/support/eng/inquiry/
Email: support@goodsmile.jp

Please be sure to include your name, address, the number of units purchased and where you purchased your figure(s) in your customer support inquiry.

We deeply apologize for any inconvenience caused and hope for your understanding in this matter.
We will be strengthening our product inspection procedures in order to prevent defects in the future.


Medicos Entertainment
Good Smile Company