Information Customer Support Year End Holiday Notice

2017/12/13

Thank you for your continued support of Good Smile Company products!
We would like to inform our customers that Good Smile Company customer support will be unavailable during the following period.



Year End Holiday Dates
30th December 2017 (Sat) - 4th January 2017 (Thu) (Japan Time)

Good Smile Company Customer Support via both phone and mail will not be available after the morning of the 29th December.
We apologise for any inconvenience this may cause.

Good Smile Company Customer Support
Web Form: http://support.goodsmile.info/en/inquiry/
Email: support@goodsmile.jp

The GOODSMILE ONLINE SHOP email support line will also be closing on the morning of the 29th December, however we will strive to respond to most inquiries that are received during the morning operating hours on the 29th December.

GOODSMILE ONLINE SHOP Support
Web Form: https://goodsmileshop.com/en/contact/
E-mail: shop@goodsmile.jp



Any inquiries received by the Good Smile Company Support Team or the GOODSMILE ONLINE SHOP during the holiday period above will be answered in order of receipt from Friday, the 5th January 2017. Once again we apologise for any inconvenience this may cause you.

We wish all of our fans a Merry Christmas and a Happy New Year!